About Alden

Who Can Join Alden Credit Union?

Membership is open to all who live, work, worship or go to school in Hampden and Hampshire Counties of Massachusetts, or have a family member that is a current member. At Alden Credit Union our motto is you are welcomed!

What is the benefit of joining a credit union over a traditional bank?

We are a not-for-profit organization that is run by a volunteer board of directors. Which means the better we do as an organization we can offer you our member/owners better loan rates and higher savings rates.

How do I join?

You can simply apply stop into one of our branches or apply online anytime! All you need is some form of government issued ID and a $25 share deposit which gives you a share of the credit union and makes you a part owner. This $25 is frozen in your account and will be returned to you if you ever decide to leave the Credit Union.

Do you have other questions? Please feel free to give us a call at one our branches.

Membership Benefits

At Alden Credit Union we don’t have customers, we have members. When you join Alden, you become a part-owner and you have a voice in our direction. We are governed by a volunteer board of directors, which isn’t motivated to increase profits for itself, but is here to improve the financial well-being of ACU for the benefit of all our members.

ACU members enjoy many benefits including:

  • Higher savings rates
  • Lower loan rates
  • Minimal fees (if any)
  • 24 Access to ATM/Debit card, and Visa Check Card
  • Safe Deposit box*
  • Night Deposit*
  • Wire Transfer
  • Bank by Mail
  • Bank Checks
  • Money Orders*
  • U.S. Government Bonds redemption
  • Free Notary Service
  • 24-Hour Telephone Banking Info line 1-888-833-5583
    • Get updates on the status of your loans, certificates of deposit and IRA’s
    • Make loan payments
    • Transfer funds between accounts
    • Change your PIN

* Only available at the Main Branch

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What is Alden Here?
Alden Here is a slimmed down version of Alden Credit Union, while we still offer exceptional service, these locations may have different hours than typical “bank hours” with limited portfolio of products and services. We have adjusted the hours and placed these locations strategically to accommodate our members and make your lives easier and more convenient. We still stand by our promise to serve you our owners/members with the best service and can guarantee that your needs will be met in the most efficient, timely way possible.

Partner With Alden; Real Estate & Auto Dealers

If you’re a Real Estate Agent and would like to partner with a progressive credit union that loves to approve and quickly close loans, or if you’re an auto or recreational vehicle dealer who would like more information on how to establish an Indirect Lending Relationship with Alden, call Mark Usaforest on his cell 413-885-3504 or via email.