Alden Credit Union

Your Privacy Is Our Main Concern.

Your privacy is considered in every aspect of our business. ACU employees are aware of their responsibility to protect confidential customer information and are governed by a confidentiality code of conduct. Appropriate disciplinary policies help enforce employee privacy responsibilities. Internal controls and security procedures are also in place to protect our customers' privacy.

Alden Credit Union receives and retains information about its customers from many sources. Through our policies we limit the use and collection of this information, using what is necessary to maintain and administer financial services, provide excellent service, and offer new products and services that may be of benefit to our customers. Alden Credit Union is committed to fully complying with the laws and regulations, such as the Fair Credit Reporting Act and the Right to Financial Privacy Act that have been established to protect the confidentiality of customer information. If we obtain and use information from a third party such as a consumer report, you will be notified. You are entitled to request credit reporting agencies to remove your name from lists supplied to ACU.

Alden Credit Union does exchange information about our customers to reputable information reporting agencies, in accordance with standard banking industry practice. This is to maximize the accuracy and security of such information and to verify the existence and condition of customers' accounts. We do not share specific personal customer information with independent companies for any other purpose without the customer's consent, except when required by law, regulation, or court order, and to third party litigants when required by court order or other lawful judicial process.

Alden Credit Union may collect information volunteered by you during the application and information request process. In an effort to offer you the best and most current banking opportunities, we may contact you with news about Alden Credit Union products, services, and special promotions. If, for any reason, you would like to be taken off our e-mail list, please contact us at info@aldencu.com.

Alden Credit Union continues to monitor and review the privacy measures that it has in place to protect customer information. These measures are updated as practices change and new technology becomes available. Alden Credit Union strives to put its customers first.

Your Savings Are Fully Insured With Alden Credit Union.

Alden Credit Union is an Equal Housing Lender.

MSIC

Alden Credit Union is a member of the Massachusetts Share Insurance Corporation

NCUA

Accounts federally Insured to $250,000 by NCUA, an Agency of the U.S. Government.

An Urgent Message to our Valued Members: Please be extra alert to online phishing attempts.

Phishing is just one of the many schemes that clever and ingenious cyber criminals have devised to gather personal information from you, such as credit card numbers, Social Security numbers, and passwords. These phishers will copy the look of a legitimate website and try to fool you into revealing this vital information.

Please be aware that Alden Credit Union, its vendors, regulators and insurers will never solicit such information over the phone or online. Should you receive such a request online do not get "click happy." Take a beat and count to ten before you respond to any email solicitation. Ask yourself if that “update” or “verification” is really needed. Usually it isn't.

Please call our Main Office at 413-536-0475 to report any suspected phishing scams./