Member Benefits
At Alden Credit Union we don’t have customers. We have members. When you join Alden, you become a part-owner and you have a voice in our direction.
ACU members enjoy many benefits, including typically higher savings rates, lower loan rates and lower fees than you’ll find elsewhere.
You benefit from the fact that we are committed to our shared community, and from the fact that we are governed by a volunteer board of directors. Our board members aren’t motivated to increase profits for themselves; they’re here to improve the financial wellbeing of ACU for the benefit of all our members.
Membership is open to all residents of Hampden and Hampshire Counties in Massachusetts.
To begin the process of becoming a member, fill out our on-line application form, visit one of our offices, or call 413-536-0475 to speak with one of our member services representatives.
About us
Contact information
Phone: 1-413-536-0475
Fax: 1-413-536-0986
Main Office: 710 Grattan Street
Chicopee, MA 01020
Main Office Hours: Monday - Wednesday 9am - 4pm
Thursday 9am - 6pm
Friday 9am - 5pm
Saturday 9am - Noon


